Dear Valued Customers,
We hope this message finds you well. We are reaching out to provide clarity on why EZ Storage Singapore is required to charge Goods and Services Tax (GST) on our services, and to extend our sincere apologies for any inconvenience this may cause.
The Mandate of GST
As a registered storage company in the Republic of Singapore, we are obligated by law to levy GST on our services. This mandate comes from government regulations designed to ensure the fair and equitable taxation of goods and services across the country.
Our Apology
We understand that additional charges can be burdensome, especially in uncertain times. We want to express our genuine regret for any frustration or inconvenience caused by the mandatory imposition of GST on our services. Please know that this decision is not within our control, but we are committed to making the process as transparent and understandable as possible.
Transparency and Clarity
We believe in providing transparent and straightforward information to our customers so that you can make informed decisions regarding your storage needs.
Thank You for Your Understanding
We want to thank you for your understanding and patience as we navigate these regulatory requirements. Your support means the world to us, and we are committed to serving you to the best of our ability, even amidst challenges beyond our control.
We’re Here to Help
If you have any questions or concerns about our GST charges or any other aspect of our services, please do not hesitate to reach out to us. Our team is here to assist you and provide any clarification you may need.
| Effective Date | GST Rate | How Would This Affect You |
|---|---|---|
| 11th May 2024, 23:59 HRS | 9% | With effect from 11th May 2024, 23:59 HRS, a 9% GST will be implemented on the existing storage charges. Additionally, this GST will also be applied to the return trip fee (moving out of storage cost). |
In Conclusion
Once again, we extend our sincere apologies for any inconvenience caused by the mandatory imposition of GST on our services. We appreciate your understanding and cooperation as we strive to comply with regulatory requirements while continuing to provide you with exceptional storage solutions.
Thank you for your continued support of EZ Storage Singapore.
Warm Regards,
Jon,
Managing Director
EZ Storage Singapore
You will be directed to IRAS Website