Terms and Conditions
Customer(s) are deemed to have read, understood and accepted the following terms and conditions.
EZ Storage & Moving Services shall be known as “The Company” hereinafter.

1. QUOTATION: The Company reserves the right to amend any mistakes and/or omissions in the quotation at any point of time. Quotations are open for acceptance for a period of 60 calendar days, from the date of quotation, unless or otherwise stated in writing on the quotation. Once accepted, the quotation shall be read with and construed with the together with the terms and conditions herein, and in particular, references herein to the term “Agreement”, and all other instruments and documents executed thereunder or pursuant thereto, shall for all purposes refer to these terms and conditions incorporating and as supplemented by the quotation.

2. SCHEDULE BOOKINGS: Booking of moving / storage dates and times are based on a first- come-first-serve basis and is subject to availability of the Company. 40% of the total costs of move will be collected as a deposit for the booking. Kindly note that, booking is only confirmed if The Company sends an acknowledgement receipt upon receiving the deposit as mentioned above.

3. MOVING TIME: All timings given are at best an estimate. Actual arrival time may vary due to unforeseen circumstances such as bad weather, heavy traffic, etc.

4. CHANGES IN SCHEDULE: Subject to the schedule of the company, an advance notice of at least 7 working days is required from the customers for changes in regard to date/time for moving/storage. The Company shall also reserve the right to make changes at any time to the schedule without compensation especially where unforeseen circumstances arise. However, the Company shall make reasonable effort to avoid such changes, and provide early notification to customers where possible.

5. CANCELLATION OF BOOOKING: An advance notice of at least 7 working days is required from the customers for any cancellation. A late cancellation fee, comprising 50% of the total charges per agreement will be invoiced to the customer upon cancellation within 7 calendar days of the scheduled appointment and 100% of total charges if within 48 hours notice.

6. ADDITIONAL SERVICES AND CHARGES: Additional charges are applicable for moving/storage of extra items, handyman services, dismantling/assembling of complex furniture (for e.g. sliding wardrobe/children bed set) and other services/items not stated in the quotation/inventory list. Do take note that additional costs for addition of last minute items will be higher as compared to at the point of quotation. In the event of non-lift access, additional fees will be charged for manual lifting, depending on the time and man-power required to carry out the move as stated in the quotation.

7. PACKING OF MATERIALS: Delivery of materials shall be made within 3 working days after receiving confirmation from customers or at a date agreed upon by both parties and subject to the availability of the Company.

8. LOADING AND UNLOADING: The Company will load and unload all items meant to be moved on its transport vehicles. It is however the responsibility of customer to ensure that after loading the transportation vehicle(s), and before its departure, that all item(s) that are meant to be transported are on the vehicle(s). Customers are also responsible for the security of goods at the departure and destination points during loading and unloading, and after.

9. PROHIBITED ITEMS: Unless otherwise agreed to in writing, the Company reserves the right to reject transporting any dangerous or hazardous items, items with a value above $50,000, as well as any of the items listed below:- “Antiques, paintings, sculpture, works of arts, bulk cargo, bag cargo(unless in the containers), branded/boutiques designer goods and watches, cash, gold, bullion, negotiable instruments, jewelry, precious metals, ceramics, porcelain, pottery, sanitary ware, tiles, lightings, mirrors, cigarettes, tobacco, containers as cargo, electronics/semi- conductor components, frozen food, cargo requiring refrigeration, liquor, livestock, military, equipment/ ammunition explosives, logs, plywood, timber, vehicle, raw cotton and asbestos.” Unless otherwise stipulated, the Company will not be liable for any loss/damages to such items: a)  In the event such items are inevitably moved without the written agreement of the Company; b)  In the event that any of the abovementioned items are included in the goods slated for moving and/or storage and are thereafter damaged and/or missing; c)  With regard to (a) and (b), even if the Company or its agents have been negligent in any way; d)  With regard to (a) and (b), even if the Company’s employees may have without the consent of the Company deliberately caused the damage/loss.

a)  Unless otherwise set out in this Agreement, the Company will not be responsible for any loss/damages caused by it, its employees, or agents to any goods/items moved/stored by the Company, or for any loss/damage caused to any other property including land/premises belonging to the customer during the move;
b)  In regard to (a), the Company shall not be liable for any loss/damage even if the Company or its agents have been negligent in any way.

Unless otherwise agreed to, utilisation of our services is at customer(s) sole risk. Customer(s) are advised to maintain adequate insurance to cover for unexpected loss/damages

12. ITEMS BEING MOVED: Customer warrants that the customer is the owner of all items to be moved or has the explicit or implied authority from the owner of any items to be moved by the Company under this Agreement. Unless otherwise stipulated, in the event the customer causes the Company to move/store any item(s) belonging to a third party, the customer agrees that it shall fully indemnify and hold the Company harmless against action for damages/loss that may be brought against the Company by such third parties in respect of such items. Such indemnity shall be applicable even where the Company may be negligent, or if the Company’s employees without the authorisation of the Company deliberately causes the loss/damage. E: Unless otherwise agreed to, utilization of our services is at customer(s) sole risk. Customer(s) are advised to maintain adequate insurance to cover for unexpected loss/damages.
13. PREMISES: Customer warrants that the customer customer agrees that it shall fully indemnify and hold the Company harmless against any action for loss/damage that may be brought against the Company by the owner / leaseholder / occupier of any premises which the customer authorises the Company, its employees or agents to enter. Such indemnity shall be applicable even where the Company may be negligent, or if the Company’s employees without the authorisation of the Company deliberately causes loss/damage to the premises.

14. STORAGE / WAREHOUSING: Moving charges do not include storage costs. In the event the Company is made to store items, the Company’s standard terms and conditions with regards to storage / warehousing shall apply.

17. PAYMENT POLICY: All payments due and owing by the customer to the Company for services rendered shall be made free of any restrictions or condition and without any deduction or withholding, whether by way of set-off (legal and/or equitable) or otherwise.

18. RESPONSIBILITY & LIABILITY: All liabilities of the Company end upon handing over of goods to the customer or his/her authorized representative. The Company accepts no responsibility for any injury, loss, damages, accident, delay or irregularities that may be caused to the property where such occurrences are unforeseen. Such occurrences include for instance, natural disasters and bad traffic conditions.

19. UNCONTROLLABLE CIRCUMSTANCES: The Company shall have no liability under or be considered to be in breach of this Agreement for any delay or failure in performance of its obligations under this Agreement which results from circumstances beyond its reasonable control. Such circumstances include any Act of God, riot, strike or lock-out, trade dispute or labour disturbance, accident, breakdown of plant or machinery, fire, flood, shortage of labour, materials or transport, electrical power failures, threat of or actual terrorism or environmental or health emergency or hazard, or arrest or seizure or confiscation of items/goods by competent authorities. If this happens, the Company will not be responsible for failing to allow access to your items/goods for so long as the circumstances continue. The Company shall however use reasonable endeavors to minimize any effects arising from such circumstances

20. JURISDICTION: All matters arising from or connected with this Agreement shall be governed by and construed in accordance with the laws of Singapore and the Parties hereto submit to the exclusive jurisdiction of the courts of Singapore.

21. SMALL CLAIMS: Parties agree that, any dispute (within the maximum statutory limit of the Small Claims Tribunal of the State Courts of Singapore) arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the Small Claims Tribunal of the State Courts of Singapore, which rules are where appropriate deemed to be incorporated by reference in this clause.

22. AMENDMENT TO TERMS & CONDITIONS: The Company reserves the rights to amend or update the current terms and conditions without prior notice.

23. SEVERANCE: If any provision of the Agreement or part thereof is rendered void, illegal or unenforceable by any legislation to which it is subject, it shall be rendered void, illegal or unenforceable to that extent and it shall in no way affect or prejudice the enforceability of the remainder of such provision or the other provisions of this Agreement.

24. THIRD PARTY RIGHTS: Unless expressly provided to the contrary in this Agreement, a person who is not a party has no right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore to enforce or to enjoy the benefit of any term of this Agreement. Notwithstanding any term of this Agreement the consent of any third party is not required for any variation (including any release or compromise of any liability under) or termination of this Agreement.

25. ENTIRE AGREEMENT: The Parties expressly acknowledge that they have read this Agreement and understood its provisions. The Parties agree that this Agreement and its subsequent terms, conditions and variations constitute the entire agreement between them with respect to the subject matter of this Agreement and that it supersedes all prior or contemporaneous proposals, agreements, negotiations, representations, warranties, understandings, correspondence and all other communications (whether written or oral, express or implied) or arrangements entered into between the Parties prior to this Agreement in respect of the matters dealt with in it. No promise, inducement, representation or agreement other than as expressly set forth in this Agreement has been made to or by the Parties. is the owner / leaseholder / occupier of any premises, or is otherwise authorised by any of the aforementioned persons to allow the Company’s employees or agents to enter any premises necessary to complete the move. Unless otherwise stipulated, the